Sand & Stone and Covid-19

A Message From Ben Shearer, Managing Director

Dear Guest,

I hope you are all safe and well.

I wanted to thank you for doing your part in this crisis, and also your ongoing support of us as this pandemic continues to impact all of our lives.

Given the continuing nature of this crisis, we want to reassure you that the safety of our guests, property owners and managers is of paramount importance to us. The situation is changing daily, as such we are following government guidance and updating our policies in line with that advice on a constant review basis.

Rest assured that we are monitoring the situation and will update our latest policies based on the latest government advice here.

  • We have implemented a rolling cancellation policy in line with lockdown rules, and will be contacting all affected guests accordingly.
  • At this stage we are not accepting bookings prior to the 4th July, this date being under constant review.
  • Due to Coronavirus (COVID-19) now being a known event, standard terms and conditions will apply to cancellations for bookings taken on or after March 23rd 2020.
  • We are advising customers booked to stay prior to the 4th July, to get in touch and to transfer their bookings to alternative dates.

Up to date information and advice regarding COVID-19 can be found on the GOV.UK and NHS websites.

Stay safe,

Ben Shearer and the Sand & Stone Escapes team